/* =========================================================
   Página "Ouvidoria"
   Usa o mesmo sistema da Home (styles.css / responsive.css):
   .container, --gutter, --container-width, escala --site-scale e
   breakpoints 1201–1330 · ≤1200 · ≤767. Medidas em px de layout (1920).
   Campos, aviso, LGPD, reCAPTCHA, botão e banner FAQ: css/forms.css.
   ========================================================= */

.icon--timeline-arrow { --icon: url('../assets/icons/timeline-arrow.svg'); }
.icon--operation { --icon: url('../assets/icons/operation.svg'); }
.icon--check { --icon: url('../assets/icons/check-circle.svg'); }

.page-ouvidoria [hidden] {
  display: none !important;
}

/* =========================================================
   HERO
   ========================================================= */
.hero--ouvidoria {
  height: auto;
  padding-bottom: 79px; /* mesmo respiro do hero de Serviços e Documentos */
}

.ouv-hero {
  margin-top: 83px;
}

.ouv-hero__title {
  font-size: 74px;
  font-weight: 600;
  line-height: 88px;
  text-transform: uppercase;
  color: var(--color-white);
}

.ouv-hero__subtitle {
  margin-top: 2px;
  font-size: 27px;
  line-height: 33px;
  color: var(--color-secondary);
}

/* =========================================================
   FORMULÁRIO
   ========================================================= */
.ouv-section {
  padding: 112px 0 91px;
  background: var(--color-background-light);
}

/* conteúdo + cards laterais (largura do contêiner = borda do menu) */
.ouv-section__layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 612px;
  align-items: start;
  column-gap: 75px;
}

.ouv-section__subtitle {
  margin-top: 10px;
  font-size: 27px;
  line-height: 33px;
  color: #1a2424;
}

.ouv-form {
  margin-top: 72px;
}

/* ---------- Finalidade (radios em cards) ---------- */
.purpose {
  min-width: 0;
  margin: 0;
  padding: 0;
  border: 0;
}

.purpose__legend {
  padding: 0 0 0 2px;
  font-size: 23.5px;
  font-weight: 600;
  line-height: 28px;
  text-transform: uppercase;
  color: var(--color-text-primary);
}

.purpose__grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 24px 28px;
  margin-top: 30px;
}

.purpose-card {
  position: relative;
  display: flex;
  flex-direction: column;
  justify-content: center;
  min-height: 118px;
  padding: 0 10px 0 31px;
  border-radius: 10px;
  background: var(--color-surface);
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.06);
  cursor: pointer;
  transition: background-color 0.2s ease;
}

/* o radio continua acessível (teclado e leitores de tela), só fica invisível */
.purpose-card__input {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  margin: 0;
  opacity: 0;
  cursor: pointer;
}

.purpose-card__title {
  font-size: 23px;
  font-weight: 600;
  line-height: 30px;
  text-transform: uppercase;
  color: var(--color-text-primary);
}

.purpose-card__text {
  margin-top: 4px;
  font-size: 21px;
  line-height: 28px;
  color: var(--color-text-body);
}

.purpose-card:hover {
  background: #f1f4f3;
}

.purpose-card:has(.purpose-card__input:checked) {
  background: var(--color-button-login);
}

.purpose-card:has(.purpose-card__input:checked) .purpose-card__title {
  color: var(--color-white);
}

.purpose-card:has(.purpose-card__input:checked) .purpose-card__text {
  color: var(--color-secondary);
}

.purpose-card:has(.purpose-card__input:focus-visible) {
  outline: 2px solid var(--color-primary);
  outline-offset: 3px;
}

.purpose[aria-invalid='true'] .purpose-card {
  box-shadow: 0 0 0 1.5px #b3261e;
}

/* espaço entre a finalidade e os campos */
.ouv-form .purpose + .ouv-form__row {
  margin-top: 31px;
}

/* no layout da Ouvidoria o consentimento fica um pouco mais afastado do aviso */
.ouv-form .secure-form__consent {
  margin-top: 23px;
}

/* =========================================================
   COLUNA LATERAL
   ========================================================= */
.ouv-aside {
  display: flex;
  flex-direction: column;
  margin-top: 181px;
}

.ouv-card {
  border-radius: 30px;
}

.ouv-card--dark {
  padding: 41px 36px 54px 39px;
  background: linear-gradient(175deg, #242d2d 0%, #202a2a 100%);
}

.ouv-card--light {
  margin-top: 33px;
  padding: 42px 36px 51px 44px;
  border: 2px solid #c2cac9;
}

.ouv-card--light + .ouv-card--light {
  margin-top: 37px;
}

.ouv-card__title {
  font-size: 24.7px;
  font-weight: 600;
  line-height: 30px;
  text-transform: uppercase;
  color: #242d2d;
}

.ouv-card--dark .ouv-card__title {
  font-size: 21px;
  line-height: 28px;
  color: var(--color-white);
}

.ouv-card__info {
  margin-top: 18px;
}

.ouv-card__info li,
.ouv-card__text {
  font-size: 22.6px;
  line-height: 30px;
  color: var(--color-primary-title);
}

.ouv-card__info li + li {
  margin-top: 9px;
}

.ouv-card__info a:hover {
  text-decoration: underline;
}

.ouv-card__text {
  margin-top: 18px;
  line-height: 29px;
}

.ouv-card__text + .ouv-card__button {
  margin-top: 26px;
}

.ouv-card__button {
  width: calc(100% + 8px);
  height: 67px;
  margin-top: 23px;
  margin-left: -6px;
  background: #e2e2e2;
  font-size: 20px;
  letter-spacing: 0.5px;
  color: var(--color-text-button-light);
}

/* ---------- Linha do tempo ---------- */
.ouv-steps {
  position: relative;
  margin-top: 32px;
  padding-left: 68px;
}

.ouv-steps__item {
  position: relative;
}

.ouv-steps__item + .ouv-steps__item {
  margin-top: 41px;
}

/* marcador */
.ouv-steps__item::before {
  content: '';
  position: absolute;
  top: 0;
  left: -68px;
  width: 25px;
  height: 25px;
  border-radius: 50%;
  background: #9cb8b6;
}

/* linha até o próximo marcador */
.ouv-steps__item:not(:last-child)::after {
  content: '';
  position: absolute;
  top: 37px;
  bottom: -30px;
  left: -56px;
  width: 1.5px;
  background: var(--color-secondary);
}

.ouv-steps__title {
  position: relative;
  top: -3px;
  font-size: 21px;
  font-weight: 600;
  line-height: 22px;
  text-transform: uppercase;
  color: var(--color-white);
}

.ouv-steps__text {
  margin-top: 3px;
  font-size: 22px;
  line-height: 26.5px;
  color: var(--color-secondary);
}

/* Animação da linha do tempo (ativada por js/main.js quando o card entra na tela):
   cada etapa aparece subindo, em sequência, e a linha se desenha até a próxima.
   Mesmo ritmo da linha do tempo de "O Cartório". Sem JS ou com
   "reduzir movimento", tudo aparece normalmente. */
.js-reveal .ouv-card--dark .ouv-steps__item {
  opacity: 0;
  translate: 0 24px;
}

.js-reveal .ouv-card--dark .ouv-steps__item:not(:last-child)::after {
  transform: scaleY(0);
  transform-origin: top;
}

.js-reveal .ouv-card--dark.is-visible .ouv-steps__item {
  opacity: 1;
  translate: 0 0;
  transition: opacity 1.2s cubic-bezier(0.25, 0.1, 0.25, 1), translate 1.4s cubic-bezier(0.16, 1, 0.3, 1);
  transition-delay: var(--reveal-delay, 0s);
}

.js-reveal .ouv-card--dark.is-visible .ouv-steps__item:not(:last-child)::after {
  transform: scaleY(1);
  transition: transform 0.9s cubic-bezier(0.45, 0, 0.2, 1);
  transition-delay: calc(var(--reveal-delay, 0s) + 0.45s);
}

.ouv-steps__item:nth-child(1) { --reveal-delay: 0.15s; }
.ouv-steps__item:nth-child(2) { --reveal-delay: 0.6s; }
.ouv-steps__item:nth-child(3) { --reveal-delay: 1.05s; }

/* =========================================================
   POR QUE SUA OPINIÃO IMPORTA
   ========================================================= */
.ouv-why {
  padding: 115px 0 125px;
  background: var(--color-background-dark);
}

.ouv-why__heading {
  color: var(--color-white);
}

.ouv-why__grid {
  display: grid;
  /* a 3ª coluna é um pouco mais larga, como no layout */
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr) minmax(0, 1.06fr);
  gap: 0 40px;
  margin-top: 60px;
}

.ouv-why__icon {
  display: grid;
  place-items: center;
  width: 78px;
  height: 74px;
  border-radius: 6px;
  background: var(--color-surface-dark);
}

.ouv-why__icon .icon {
  width: 47px;
  height: 47px;
  background-color: var(--color-secondary);
}

.ouv-why__title {
  margin-top: 33px;
  font-size: 31px;
  font-weight: 600;
  line-height: 36px;
  text-transform: uppercase;
  color: var(--color-white);
}

.ouv-why__text {
  margin-top: 11px;
  font-size: 21.6px;
  line-height: 26px;
  color: var(--color-secondary);
}

.ouv-why__banner {
  margin-top: 89px;
}

/* =========================================================
   RESPONSIVO — mesmos breakpoints da Home
   ========================================================= */

/* Notebooks menores (1201–1330px) */
@media (min-width: 1201px) and (max-width: 1330px) {
  .ouv-section__layout {
    grid-template-columns: minmax(0, 1fr) 540px;
    column-gap: 56px;
  }

  .purpose-card__text {
    font-size: 19px;
  }
}

/* Tablet (≤ 1200px, sem zoom) */
@media (max-width: 1200px) {
  .hero--ouvidoria {
    padding-bottom: 64px;
  }

  .ouv-hero {
    margin-top: 72px;
  }

  .ouv-hero__title {
    font-size: 48px;
    line-height: 58px;
  }

  .ouv-hero__subtitle {
    margin-top: 8px;
    font-size: 19px;
    line-height: 28px;
  }

  .ouv-section,
  .ouv-why {
    padding: 88px 0;
  }

  .ouv-section__layout,
  .ouv-section .container.ouv-section__layout {
    width: min(var(--container-width), calc(100% - 2 * var(--gutter)));
    grid-template-columns: 1fr;
    row-gap: 56px;
  }

  .ouv-section__subtitle {
    margin-top: 12px;
    font-size: 19px;
    line-height: 28px;
  }

  .ouv-form {
    margin-top: 40px;
  }

  .purpose__legend {
    font-size: 16px;
    line-height: 22px;
  }

  .purpose__grid {
    gap: 14px 16px;
    margin-top: 18px;
  }

  .purpose-card {
    min-height: 92px;
    padding: 16px 20px;
  }

  .purpose-card__title {
    font-size: 17px;
    line-height: 24px;
  }

  .purpose-card__text {
    font-size: 15px;
    line-height: 21px;
  }

  .ouv-form .purpose + .ouv-form__row {
    margin-top: 28px;
  }

  .ouv-aside {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px;
    /* cards lado a lado com a mesma altura */
    align-items: stretch;
    margin-top: 0;
  }

  /* botão sempre na base do card */
  .ouv-card--light {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
  }

  .ouv-card--dark {
    grid-column: 1 / -1;
  }

  .ouv-card,
  .ouv-card--light,
  .ouv-card--light + .ouv-card--light {
    margin: 0;
    padding: 28px 24px 30px;
    border-radius: 24px;
  }

  .ouv-card__title,
  .ouv-card--dark .ouv-card__title {
    font-size: 17px;
    line-height: 24px;
  }

  .ouv-card__info li,
  .ouv-card__text {
    font-size: 16px;
    line-height: 23px;
    overflow-wrap: break-word;
  }

  .ouv-card__info,
  .ouv-card__text {
    margin-top: 12px;
  }

  .ouv-card__info li + li {
    margin-top: 6px;
  }

  .ouv-card__button,
  .ouv-card__text + .ouv-card__button {
    width: 100%;
    height: 54px;
    margin: auto 0 0;
    font-size: 15px;
  }

  /* espaço mínimo entre o texto e o botão */
  .ouv-card__info,
  .ouv-card__text {
    margin-bottom: 20px;
  }

  .ouv-steps {
    margin-top: 22px;
    padding-left: 44px;
  }

  .ouv-steps__item + .ouv-steps__item {
    margin-top: 24px;
  }

  .ouv-steps__item::before {
    left: -44px;
    width: 20px;
    height: 20px;
  }

  .ouv-steps__item:not(:last-child)::after {
    top: 28px;
    bottom: -20px;
    left: -35px;
  }

  .ouv-steps__title {
    font-size: 16px;
    line-height: 21px;
  }

  .ouv-steps__text {
    font-size: 16px;
    line-height: 23px;
  }

  .ouv-why__heading {
    margin-left: 0;
  }

  .ouv-why__grid {
    gap: 32px 28px;
    margin: 40px 0 0;
  }

  .ouv-why__icon {
    width: 60px;
    height: 56px;
  }

  .ouv-why__icon .icon {
    width: 34px;
    height: 34px;
  }

  .ouv-why__title {
    margin-top: 18px;
    font-size: 19px;
    line-height: 26px;
  }

  .ouv-why__text {
    font-size: 16px;
    line-height: 23px;
  }

  .ouv-why__banner {
    margin-top: 56px;
  }
}

/* Mobile (≤ 767px) */
@media (max-width: 767px) {
  .hero--ouvidoria {
    padding-bottom: 48px;
  }

  .ouv-hero {
    margin-top: 48px;
  }

  .ouv-hero__title {
    font-size: min(38px, calc((100vw - 32px) / 8.6));
    line-height: 1.22;
  }

  .ouv-hero__subtitle {
    font-size: 16px;
    line-height: 24px;
  }

  .ouv-section,
  .ouv-why {
    padding: 64px 0 72px;
  }

  .ouv-section__subtitle {
    font-size: 16px;
    line-height: 24px;
  }

  .purpose__grid {
    grid-template-columns: 1fr;
    gap: 12px;
  }

  .purpose-card {
    min-height: 0;
  }

  .ouv-aside {
    grid-template-columns: 1fr;
    gap: 16px;
  }

  .ouv-card,
  .ouv-card--light,
  .ouv-card--light + .ouv-card--light {
    padding: 24px 20px;
    border-radius: 20px;
  }

  .ouv-why__grid {
    grid-template-columns: 1fr;
    gap: 28px;
  }

  /* no celular, título e texto ficam ao lado do ícone */
  .ouv-why__item {
    display: grid;
    grid-template-columns: 56px minmax(0, 1fr);
    column-gap: 16px;
    align-items: start;
  }

  .ouv-why__icon {
    grid-row: 1 / span 2;
    width: 56px;
    height: 53px;
  }

  .ouv-why__icon .icon {
    width: 30px;
    height: 30px;
  }

  .ouv-why__title {
    margin-top: 0;
    font-size: 17px;
    line-height: 24px;
  }

  .ouv-why__text {
    margin-top: 4px;
    font-size: 15px;
    line-height: 22px;
  }
}